JPEG/TIFF
* We try not to take AI, PDF and PSD file because during the file conversion, text or images may shift.

Artwork Preparation[top]

1. For Banner Stand

• File size: actual size of the banner (1:1)
• Color format: CMYK color format
• Resolution: 150 dpi resolution

2. For Popup Display

• File size: actual size of the banner (1:1)
• Color format: CMYK color format
• Resolution: 72 dpi resolution

3. Eliminate Gradient effect

We don't suggest you to use any gradient effect because when you look closely to the print, you will see the transition lines (color bending). If you really need to use it, our acceptance level is looking at the graphic from 2 meters away and you will not see the transition lines from that distance. Please contact us for further clarification.

4. Correctness of the artwork

All the artwork will be based on the proof provided. This proof is for content proofing only. If you need a printed color proof, please read #6 for more information. We will not be responsible for any incorrect content. However we will try to pickup any errors or any spelling mistake if we can.

5. Pantone Color Matching

All displays are digitally printed on our state of the art large format digital printer. All Pantone spot colours are converted to 4 colour process equivalents. Exact Pantone colour matching is not possible using this printing method. If Pantone colour matching is critical, please contact us for the closest match PMS code on the actual material. Actual material color chart can be purchase upon request.

6. Color Proof on Actual Material

In large format printing industry, color may vary because of different material being used. If colour matching is critical, please request an actual color proof to be printed on the actual material to be used. Minimum charge of $50 per color proof. The actual cost will be based on the actual material selected. In some cases, please allow 5 to 7 business days to producing the color proof.

7. Reprint - Color Variation

For any reprint project within 3 months after the final product have been produced, the chances of matching the color are very high. After 3 months, exact color match will be very difficult due to oxidization of the product, raw material may have been manufacturered at a different time, and overall temperature change may affect the final print quality. The best solution is to ask for a color proof and a variety of color samples to try to match with the existing product that you have.

Turaround Time[top]

For Retractable Banner Only - 5 Business Days

• Rush Order? Yes! $50 per order, guaranteed three (3) days turnaround time.
  For example, artwork submitted on Monday, pickup/shipout on Thrusday.
  
• 2 Day Services? Yes! Minimum $50 dollar per order or $25 per banner.
  
• Nextday/Sameday Services? Yes! Please add $50 per banner. Please call for cutoff time and service availability.

For Popup Display Only - 5 to 7 business days

• 3 Day Services? Yes! Please add $50 per panel .
  
• Nextday Services? Yes! Please add $100 per panel. Please call for cutoff time and service availability.

How to send over the artwork[top]

Click here will direct you to the file upload page

Banner Material [top]

• PP Material - 7 mil vinyl Material (edges may curl)
• Decolit 10 oz banner material *NEW* (Perfectly Flat, Vinyl Material, Fire Retardant)

Pickup / Shipping [top]

Order can be picked up at our office, please call to arrange the pickup time. We ship out our product with local/international couriers (UPS / FedEx / DHL / Purolator / etc) and we'll bill the actual freight charges and shipping & handling onto your invoice.

Payment Terms [top]

50% Deposit, 50% COD/Before shipout

Payment Method [top]

Company Cheque, VISA / MC / AMEX, Wire Transfer or Cash

Problem with the Print or Hardware[top]

If you find any problem with the print, you may return the item for exchange or credits. All return enquiries MUST be made within 5 business days upon receiving the product. Sales are final after 5 business days.